Privacy

Language Plus Privacy Policy

This privacy policy will explain how Language Plus uses the personal data we collect from you when you use our website.

Topics:

  • What data do we collect?

  • How do we collect your data?

  • How will we use your data?

  • How do we store your data?

  • Marketing

  • What are your data protection rights?

  • What are cookies?

  • How do we use cookies?

  • What types of cookies do we use?

  • How to manage your cookies

  • Privacy policies of other websites

  • Changes to our privacy policy

  • How to contact us

  • How to contact the appropriate authorities


What data do we collect?

Our Company collects the following data:

  • Name of parent

  • Parent's billing information

  • Parent's contact information (e.g. email address, phone number)

  • Name of child

  • Age of child


How do we collect your data?

You directly provide Language Plus with the personal data we collect. We collect data and process data when you:

  • Email us directly with a query

  • Use our contact form

  • Contact us via our social media channels (e.g. the Language Plus Facebook page, or directly to the manager)

  • Make a payment via online banking or Twint


How will we use your data?

Our Company collects your data so that we can:

  • Contact you in case of emergencies

  • Email you with information on courses, schedule changes, and billing

  • Email you updates on your child's learning


Your data is not shared with any third parties.

How do we store your data?

Our Company securely stores your data on a password-protected Google Cloud server. Your data is accessible only to the owner of Language Plus.

Our Company will keep your child's registration data for six months after your child's enrollment period ends. Once this time period has expired, we will delete your data.

What are your data protection rights?

Language Plus would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Language Plus for copies of your personal data.

The right to rectification – You have the right to request that Language Plus correct any information you believe is inaccurate. You also have the right to request Language Plus to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Language Plus erase your personal data, where that data does not impact the enrollment of your child.

The right to restrict processing – You have the right to request that Language Plus restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Language Plus’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Language Plus transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at:

Tracy Hope

Language Plus

tracy@languageplus.ch

076 799 58 80

Bühlstrasse 45b

8055 Zürich


Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Language Plus uses cookies from Google to deliver its services and to analyze traffic. Information about your use of this site is shared with Google.

Google Privacy Policy

How Google Sites uses information


What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – Google uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Advertising – Google uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Google sometimes shares some limited aspects of this data with third parties for advertising purposes. Google may also share online data collected through cookies with their advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Our Company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Language Plus keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 5 February 2021.

How to contact us

If you have any questions about Language Plus’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: tracy@languageplus.ch

Call us: 076 799 58 80

Or write to us at: Bühlstrasse 45b, 8055 Zürich


How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Language Plus has not addressed your concern in a satisfactory manner, you may contact the Data Protection Office:

Data protection officer of the Canton of Zurich

Beckenhofstrasse 23

PO Box

8090 Zurich

Phone 043 259 39 99

https://dsb.zh.ch/internet/datenschutzbeauftragter/de/service/nav/service/kontakt.html